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Refunds & Exchanges

Have a question?
Call your local store for inventory levels, ordering info or other immediate queries.

Full refunds or exchanges gladly given within 90 days of purchase. Simply bring back the item along with its original receipt & form of payment.

Exceptions may apply on seasonal items, major appliances & outdoor power equipment*.

Special orders are subject to a 25% restocking fee; see store manager on duty for details.

Cash & cash-equivalent returns exceeding $500 may be refunded as a check sent by mail from Elliott’s Hardware Corporate Headquarters.

Gift cards, shipping/delivery fees & abused products are not eligible for return.

For any questions, please talk to a local store manager or send us a note online at

*Including but not limited to mowers, chainsaws, generators & pressure washers

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