Refunds & Exchanges

Full refunds or exchanges gladly given within 120 days of purchase. Simply bring back the item along with its original receipt & form of payment.

Exceptions may apply on seasonal items, major appliances* & outdoor power equipment**.

Special orders are subject to a 25% restocking fee; see store manager on duty for details.

Cash & cash-equivalent returns exceeding $500 may be refunded as a check sent by mail from Elliott’s Hardware Corporate Headquarters.

Gift cards, shipping/delivery fees & abused products are not eligible for return.

For any questions, please talk to a local store manager or send us a note online at

*Including but not limited to refrigerators, washing machines, dryers & ranges

**Including but not limited to mowers, chainsaws, generators & pressure washers