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Full refunds or exchanges gladly given within 120 days of purchase. Simply bring back the item along with its original receipt & form of payment.
Exceptions may apply on seasonal items, major appliances* & outdoor power equipment**.
Special orders are subject to a 25% restocking fee; see store manager on duty for details.
Cash & cash-equivalent returns exceeding $500 may be refunded as a check sent by mail from Elliott’s Hardware Corporate Headquarters.
Gift cards, shipping/delivery fees & abused products are not eligible for return.
For any questions, please talk to a local store manager or send us a note online at ElliottsHardware.com/contact.
*Including but not limited to refrigerators, washing machines, dryers & ranges
**Including but not limited to mowers, chainsaws, generators & pressure washers