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Refunds & Exchanges

Full refunds or exchanges gladly given within 120 days of purchase. Simply bring back the item along with its original receipt & form of payment.

Exceptions may apply on seasonal items, major appliances* & outdoor power equipment**. 

Special orders are subject to a 25% restocking fee; see store manager on duty for details.

Cash & cash-equivalent returns exceeding $500 may be refunded as a check sent by mail from Elliott’s Hardware Corporate Headquarters. 

Gift cards, shipping/delivery fees & abused products are not eligible for return.

For any questions, please talk to a local store manager or send us a note online at ElliottsHardware.com/contact.

*Including but not limited to refrigerators, washing machines, dryers & ranges

**Including but not limited to mowers, chainsaws, generators & pressure washers

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